Support
a loved one.
BeyondWallsPay searches the county jail systems in our coverage to confirm where a loved one is held, then connects you to the facility's official commissary and phone providers with verified deposit instructions. The search is free, and we never process or hold your funds.
Support shouldn't be this hard.
Where are they being held? Which payment site is the real one? How do you add money for commissary or phone calls, and reach them at all? These questions arrive at the worst possible moment, and the answers are scattered across dozens of sites. BeyondWallsPay brings them together in a single search — and searching is always free.
Disconnected county, state, and federal websites. Unofficial pages that imitate the real ones. A different provider for every facility — and the whole process resets if your loved one is transferred.
A single search confirms which facility is holding your loved one, then shows you the official commissary and phone providers, the correct deposit steps, and the booking details you'll need.
Three steps to reach a loved one.
Searching is free. If your loved one is already in the system, so is everything you need to support them today. BWP+ adds ongoing alerts and guidance whenever you need them.
Search county jails
One search covers the county jail systems in our coverage, so you can confirm which facility is holding a loved one — even shortly after a transfer.
See the official providers
We show you the facility, its official commissary and phone providers, and the verified steps to add money, so you never have to guess which site is legitimate.
Support them directly
Use the booking details to deposit with the official provider. Your money goes straight to them on their secure system; BeyondWallsPay never processes or holds it.
Search for free. Add BWP+ when you need more.
Every family starts with a free search. BWP+ adds ongoing alerts, trusted referrals, and guidance — all included for a single one-time payment, with no subscription.
If your loved one has already been booked into a county jail we cover, a free search will find them. If they were just taken into custody and haven't been booked yet, a BWP+ booking watch notifies you the moment their record appears.
Search & support
Everything you need to find a loved one and start supporting them — free.
- County jail systems in our coverage
- Which facility is holding them
- The official commissary provider
- Verified, step-by-step deposit steps
- The official phone provider & setup
- The booking details you'll need
- A free account — email & password
- Available in English & Spanish
Everything beyond the search
Stay ahead of every change and connected to real help — for one loved one.
- Booking-watch alerts when they appear
- Release, transfer & court alerts
- Bail bond referrals by county
- Attorney referrals by charge type
- Chaplain & spiritual care connections
- A private community of families
- First-week guidance for the facility
- Priority support from our team
Free finds them. BWP+ walks you through it.
Switch between the two and watch what each one actually does — a real look at the app.
Search your county, confirm where a loved one is held, and get the official ways to support them — at no cost.
Put it on your home screen. Skip the app store.
Install it straight from your browser — no app store required. With BWP+, status alerts and booking watches reach your phone as soon as they happen.
- ✓Full-screen app
- ✓Home screen icon
- ✓Instant alerts
- ✓No app store fees
County coverage, launching this summer.
We're starting where families are most often overlooked — county jail systems — and bringing new counties online every month.
For every county facility we cover, we direct you to its official, licensed provider and the verified steps to deposit.
Built in the open, phase by phase.
We're starting with county jails — where families are most often left without help — and expanding from there. Here's exactly what's coming, and when.
Launch
County jail coverage goes live: 349 county jail systems across 12 states. Search a covered facility, reach its official commissary and phone providers, and create a free account — in English or Spanish.
Rapid expansion
Coverage extends to new states and hundreds more county facilities. BWP+ booking watches and status alerts begin reaching families.
Every county covered
County jail coverage is complete — every county system in the country, searchable in one place. Bail, attorney, and chaplain referrals expand nationwide.
State prisons
State Department of Corrections facilities begin coming online, starting with the largest systems — held to the same official-provider standard.
Federal
Federal facilities join, in cooperation with our partners — completing nationwide coverage across county, state, and federal.
We never touch your money.
When families are most vulnerable, trust is everything. Here's exactly how we protect you — and your money.
Always the official provider
Every search ends at the facility's real, licensed provider — never an imitation site or an unlicensed intermediary.
We never hold your money
You deposit directly with the official provider on their secure system. BeyondWallsPay connects you to them; your funds never pass through us.
Your information stays private
We collect only what's needed to complete a search. We don't sell your data, and providers never market to you through us.
I watched families lose hours, sometimes days, just trying to learn where someone was being held and how to support them — while unofficial sites waited to take advantage. No family should have to struggle through that. We built BeyondWallsPay so the search is always free, and so your money goes straight to the official provider, never through us.
Ask anything. Get an answer.
Ask a question about how BeyondWallsPay works, or how to support a loved one — and we'll guide you to the answer. With BWP+, the help engine goes further, walking you through every step of the process for your county, your facility, and your case.
This is the baseline. BWP+ is the whole library.
These answers explain how BeyondWallsPay works. Once you register and upgrade, the BWP+ help engine answers your real questions — your county's rules, your facility's process, your case — and walks you through every step.
Start with a free search.
Create a free account and search the county jail systems we cover. Find a loved one, see the official providers, and get the verified deposit steps — at no cost. Add BWP+ for ongoing alerts and support whenever you're ready.